3123 Nutrisystem Consumer Reviews and Complaints
Hi Michael, We apologize that your 2nd order took longer than expected to get to you. I purchased some Nutrisystem shakes to use between meals also. Don't deviate by eating snickers bars, okay?! Does Nutrisystem weekends off work? Thank you for your patience and understanding. Just a little more weight to lose so I ordered again for 2 months.
I was miserable most of the time, except when I was eating of course. I knew I needed to go on a diet. As diabetes runs in my family, I knew I was setting myself up for that path. As a matter of fact, I would start some kind of diet every Monday. I tried several different diets on my own. I cut out carbs, sweets, and calorie intakes.
Other diets were boring and felt like a waste of time since I never felt any changes. I would often kid around with my husband by telling him that he was actually only married to half of me. I finally decided to take control and do something about my weight. It was January 5, I mentioned to my husband that I was going to try Nutrisystem. I was spectacle since no other diets seem to work. I headed to my local Walmart and purchased a Nutrisystem five day weight loss kit which included fifteen entrees and five desserts.
I was a bit embarrassed as I walked through the store carrying a box of Nutrisystem. I felt like people were staring as I left the store. He believed me this time and even made a choice to diet with me. He wanted to be supportive.
One way was by not having tempting foods in the house. This was a big plus. No temptations, no regrets while gritting my teeth as we passed by the doughnut shop. When I got home and opened my Nutrisystem box, there were a few guidelines to follow to achieve my goal.
Wait, do I have a goal? I never really thought about setting a goal, I just wanted to lose weight. The first morning I grabbed my cup of coffee and sat down to a tiny little Nutrisystem muffin and a glass of fusion energy juice. I was hungry all day. Nutrisystem labels snacks as either Power Fuels or Smart Carbs. The kit included a list of this type of foods and servings allowed for each.
The truth is, I was eating the wrong things to achieve any positive results. I added healthy snacks between my meals such as fresh avocado, yogurt and mixed nuts. The days got easier. By the third day of sticking to the plan which was a big accomplishment for me , I was already feeling more energy and less bloating.
This motivated me to do another week. Weeks went on and I continued following the Nutrisystem diet. So, how long does Nutrisystem take to work? It works within the first few days. Each day I made sure to drink at least 64 oz of water and light exercise, which usually included twenty minutes of hula hooping.
With the help of my Fitbit, I made a goal to get in at least steps in per day. I used the MyfitnessPal app to keep a log of my daily food and calorie intake. Here I was able to make other friends from a Nutrisystem support group who were reaching for the same goals. The weekends were challenging as we chose to go out to our favorite restaurants.
I ordered off the Lite menu or A La Carte. The hardest part was avoiding the chips and dip at the Mexican restaurant. This usually resulted in me actually sitting on my hands. Yes the struggle was real here. The second week was easier. I finally set a goal to lose 30 lbs. I really wanted to get into a new Easter outfit. I was still buying Nutrisystem by the week from Walmart. Does Nutrisystem from Walmart or Costco work?
It sure did for me. I looked forward to my next meal. I got hungry between meals sometimes. This is when I would snack on foods such as almonds, kale chips or nonfat yogurts. I purchased some Nutrisystem shakes to use between meals also. They are delicious and will knock out the hungry feelings or cravings. I only lost 2 lbs the second week but it was still a loss.
By the third week, I noticed my health was improving. I no longer suffered from heartburn and acid reflux. I felt good and best of all I was losing weight. By now, I knew this was the diet for me and was ready to keep going. I decided to give in and purchase through Nutrisystem. While I was online ordering I chatted with a representative about my plan options and payment concerns.
She was very informative as she helped me make my first purchase. Once I became a member, there were tools on the website that helped me achieve my goal. I entered my height and weight, how many pounds I wanted to lose and it set a calorie goal for me. I needed calories a day to achieve my desired weight loss goal of 30 lbs. I was able to choose days worth of food from the menu. A couple days later a large box showed up at my door. I stocked my pantry and the journey continued.
After one month the whole diet thing was easier as I was no longer craving foods like before. The cravings were not completely gone but walking away from a piece of cake or pizza was no longer a challenge. I had my own Nutrisystem goodies such as chocolate, pizza, potatoes, muffins and more. I stepped on the scales and smiled as I had lost a total of 11 lbs in one month.
This earned me a Nutribear. Nutrisystem will award a new bear for every 10 lbs. New eating habits were not my only struggle. To accomplish success, this required me to give up food and wine outings with friends. I turned down invites as this would lead to binge eating and they would not understand.
One day while exercising and listening to music, I began to get emotional and felt alone. I felt like everyone had abandoned me. I was even snubbed by some of my overweight friends and family.
Some of the people I work with picked on me. I would just toss it in the trash and carry on with my day. They can be judgmental as well. Calling someone too skinny can be just as painful as calling someone fat. However, my husband and daughter were my biggest fans on this journey. My husband continued complementing me on how good I look and how proud he is of me. He never complained that we did not go out to eat as much as we used to or that I no longer cooked meals.
He pushed me to exercise and eat healthy. It was definitely an emotional rollercoaster at times. At the same time, reading other people's testimonies and reviews of the Nutrisystem diet was encouraging and inspiring, too. My size twelves were getting too big. Though I was actually enjoying wearing them loose, I knew at this rate I would need some new clothes.
Grabbing a few pairs of jeans in a size 10, and one in a size 8 just for fun, I dashed into the dressing room. They were a little snug but I was still a comfortable ten. However, I did buy a pair of yoga pants to walk in.
When I got home, I put on those jeans I had in my closet and took my first ever mirror selfie. My goal is to look as good as the day I graduated from High School when I go to my 50th class reunion in By the way, I already think I look better than the day I graduated! I know, wishful thinking, right? I've been on it for over a year and only lost 45 pounds.
My support group keeps telling me to stick with it longer, claiming that if you stick with the plan you will lose all the weight you want. I've read on the NS support forums that 45 pounds is great, but I had hoped that I would have lost pounds by now. Maybe I'll need to start exercising after all. When I started the program I did not know if I would stick with it.
Diets can be hard to stick with sometimes. However, the Nutrisystem plan is not hard to stick with. The plan is laid out so simply that anyone can follow it. The Nutrisystem plan comes with a money back guarantee. If a person joins the program and does not like it he can receive his money back.
The plan is so easy to follow. I have lost 22 pounds on the program while eating things like chocolate cake. Unlike Medifast, the food is delicious. If you are thinking of trying the plan but are afraid that you will not like the food please stop worrying.
The Nutrisystem plan comes with a great menu with foods on the menu that are very delicious. I have lost 32 pounds and finally feel like I may make my goal of losing I wasn't thrilled with the food when I started, but now that I can choose the foods that I really like it is much better. I love the pizzas loaded with red pepper or onions and pineapple. We've had out of town company and been to many family gatherings, where I used to overeat.
I find that when I have my own food that I like and because I am rarely hunger now, that the temptation to cheat is just not there.
I also love most of the desserts, but who doesn't: Five years ago I lost 62 lbs on NS, but over the years I gained back 38 lbs. Now I am back on the system and intend to stay until I reach my goal weight. My co-worker is using Jenny Craig but it was just to cost prohibitive for me. I've tried her meals and honestly didn't think they were as tasty as Nutrisystems are. Just 65 Pounds Left To Go 4 out of 5 stars. I am on my 10th day on Nutrisystem and I absolutely love it! The food is great and a lot better tasting than Jenny Craig.
I have lost 8 pounds so far and am really excited. I have 65 more to go to reach my goal weight. The website is full of good information and tons of motivation which I need and love!! Anyone can do this diet. At 32 years old, I had surpassed pounds and went on a diet with Slimfast Shakes and low fat dinners that I made.
I was single at the time and had the time to prepare my own meals and exercise vigorously for about an hour 5 days a week. Needless to say, I did lose 40 lbs in 3 months, but it was hard work and I was always hungry. I'm now 40 years old now and after several failed starts I decided to give Nutrisystem a go. Being married with 2 children, my time is much more limited now. Nutrisystem is perfect for this reason as I don't have to count calories — it's all done online for me.
The meals are reasonably good and you can pretty much choose the meals you want. The first month I went with the default menu and selected the meals I liked best for the second and third month.
I'm following the menu strictly and my caloric intake is around calories a day. All in all, I have been on the diet for 42 days and I have lost 23 lbs and 3 inches off my waist! This program is well worth it! I needed to go on a diet. I had gained 25 pounds over the last year and I could not fit into any of my clothes. I did not want to go buy a whole new wardrobe when I already had a perfectly good one.
With Nutrisystem I have access to a website that allows me to track my weight loss progress. I enjoy logging onto the website and seeing how far I have come. I also get support from the website. I enjoy almost all of the foods Nutrisystem has to offer. They all taste pretty good. The best part of Nutrisystem is that I have lost weight with a program that is extremely easy to follow.
I liked many aspects of the diet; however, I thought the food portions were too small. Maybe I'm too used to supersizing everything? The Nutrisystem plan does work though. When I was using the plan I lost about fifteen pounds. The plan was also very easy to follow. I did not have to weigh out food.
I did not have to count calories. I did not have to figure out which foods to eat to lose weight. I just had to follow the instructions that came with the plan and eat the food that the plan provided me with. When I joined the Nutrisystem plan I also received 24 hour access to the Nutrisystem web site where I could chat with someone for support daily if I needed to. Haven't used it, but its nice to know its there for me.
The food was just as tasty as pre-cooked frozen meals you buy in the grocery store. I enjoyed many of the foods that Nutrisystem offers.
The desserts and snacks were delicious. The dinners are done very nicely with foods that are very tasteful and full of flavor. The breakfasts were good I especially liked the pancakes.
The lunches were also good. The thing I did not like about Nutrisystem was that the portions of foods they provided were too small. The program is extremely easy to use. Any man can join the program and expect to lose weight easily. I joined the plan and Nutrisystem sent me dieting tools, instructions on how to use the plan and great tasting foods. I also have access to Nutrisystems website. The website includes chat rooms, blogs, and group discussions about dieting.
The website is a great place for me to go to receive support. I have not felt this energetic in awhile. I now have the energy to get through the day without feeling so tired. I even have enough energy to work out. Without the Nutrisystem plan I would still be overweight, unhealthy and unhappy. Without Nutrisystem I would still be eating unhealthy and gaining weight instead of losing weight. I joined Nutrisystem two and a half months ago. When I first started the program it was an adjustment I had to get used to.
I was used to overeating all of the time. With Nutrisystem the food portions are designed to be just right so a person gets the nutrition he needs and still loses weight. I had to get used to eating the right sized portion instead of overeating. Once I adjusted to eating differently the plan started to really work.
The plan is easy to follow and comes with instructions on how to do so. I am losing weight easily. I am feeling healthier every day. I am enjoying the foods I am eating, and I am enjoying the compliments I am receiving on my weight loss. I joined the Nutrisystem plan because I knew I was headed in the wrong direction with my body weight. I decided to start going to a gym. However, I did not know how to start eating right.
I pick the food I want to eat from the menu that Nutrisystem provides. Nutrisystem also shows me how to plan what to eat for the day. The foods are really good. I love some of them, like most of them and only disliked one or two items out of the whole menu.
One of my favorite foods from Nutrisystem is their Mexican style tortilla soup, it's great. As far as diets go Nutrisystem is a great plan. When I was on the Nutrisystem plan it worked for me. I lost weight, learned to eat healthier and felt great.
Nutrisystem is also extremely easy to follow. The plan comes with easy to follow instructions on how to use the program to work for you. When I was on the plan my wife and children would eat their food while I ate my Nutrisystem food. Her food was hard to resist; however, I stuck to the Nutrisystem plan because their food also tastes good. Comparing then to now, I realized I was eating roughly double what I should have been. So not only has this plan allowed me to lose weight but it has provided me with an idea of what meal sizes should be if I ever decide to stop with Nutrisystem.
I personally think the frozen meals are a very good add-on as they provide more variety and tend to be a bit more tasty and satisfying. I really do appreciate that this program exists. I just turned 50 not too long ago and was starting to have more concerns about my weight which has always been above 'normal'. Nutrisystem not only seems to be dealing with my weight but it also helped me ease my mind about my future health.
I'm also a workaholic which means that previous diets I tried had, what I feel was, a significant impact on my lifestyle. Which is probably the main reason they all failed. Nutrisystem is very simple. Take their base plan, modify the meal times to fit your current schedule, keep the intervals between meals roughly the same, and in no time it just becomes part of your day.
The food for the most part is portable as well which is rather convenient. Again, Thank You for providing this product. Before I was skeptical about ever seeing what I consider a healthy weight but this product and changed that skepticism into hope and has provided exactly what the proverbial doctor ordered. Plastic found in a dinner entree.
It was very nice to see! I can't remember when this happened, maybe weeks ago. I thought the response took longer than it should have. Really tho', I've had great customer service every time I needed them. Wait times when phoning are awful. I am very happy with the 30 pounds that I have lost. I love your food and do not want to totally stop my program. I am working with adjusting to everyday food lifestyle. But yet, I do not want to give up my program.
I believe this will keep me on track with keeping my weight under control. Thank you for my delays in my order. I tried Nutrisystem and found out I am allergic. I tried returning the items as they indicated there was a full refund policy, and they told me I couldn't.
I called over seven times during the next 30 days and they were not cooperative or helpful at all. I got transferred around many times, and never had any help at all. I ended up moving, and canceled my card. Two months after that they tried charging my credit card and claim they shipped product, which I didn't order. I never received product because I had moved. Very poor customer service! They try and snag you in and force you to keep buying, even if you don't like the product and even if you are allergic to it!
I have told a lot of people about this horrifying experience and they are all appalled and said there are much better programs out there! We are sorry to hear that you are unable to eat our food and we apologize for the poor service you've received. We will be looking into this and reaching out soon. I have spoken with Chanta in her role as counselor. I was impressed with the interest and patience she posses. I am now able to form a more comprehensive plan moving forward with my required personal participation with the Nutrisystem to reach my weight loss goal.
I am enthusiastically encouraged with my decision to take on this venture for my future. We are so happy to hear that Chanta was able to help you gain a better understanding of the program! For more information about reviews on ConsumerAffairs. My NuMi bottle issue was already taken care of. He therefore missed the window to order the bottle in time for the 2nd month shipment. We would like to have it delivered with the order that is coming up for the 3rd month - we get auto delivery, so it is already set up.
We are happy to hear that your water bottle issue has been handled but are sad to hear that your husband is still having issues.
We will be assigning this to a member of the Consumer Experience Team who will be reaching out soon. I am very disappointed with the food. Most of it tastes the same to me and actually upsets my stomach. I did not realize I only had two weeks to cancel and much of that was mostly drinks. Then you keep trying different food thinking something will be edible. I know there is plenty of fine print in contracts that should be read.
I do not recall being verbally told about these conditions. This was a lesson that left a very bad taste in my mouth. We are sorry that the foods upset your stomach and that you were unaware of the auto-delivery nature of the program.
Not clear when I ordered that it would be on automatic order. Food is not good, not good instructions, dinners were bland. Too many entrees with spicy tomato sauce and cheese, dinners are bland. Shakes made me sick. Emails were only to sell more. Thank you for writing this review. We are sad to hear the foods were not to your liking and that the deliveries would be automatic. We will be looking into your account and reaching out soon.
This is a follow-up to the review I posted on September 5. Soon after I posted my first review, a rep from Nutrisystem contacted me via email.
The email was courteous, professional, and apologetic for the experience I had. The rep went on to offer replacement of the damaged food items I had received and encouraged me to give their company another try. In light of this swift response and their sincere desire to ensure that I was happy with their product and service, I am revising my review.
I accepted a ready-made menu that containing some items that I did not enjoy. In the future, I will make a point to select food items that I now know to be more to my liking than others. I am very pleased and heartened by Nutrisystem's timely reply and concern for my purchase.
They deserve a second chance. I ordered my month's supply of diet food from Nutrisystem with high hopes. When the food shipment arrived, most of the frozen breakfast items were broken into small bits; when I opened the packages, the bits fell out.
Then I tried the frozen lunches. Since I take these to work, the only heating option is microwave. Anything with bread or chicken comes out chewy, gooey, and icy cold in the center. It actually made me gag and lose my appetite, which wasn't the diet plan I expected.
I am very careful when reading agreements, and for this item to be overlooked was no easy feat. Fineprint at the end will do that to you. To add insult to injury, the obnoxious customer service person on the phone refused to accept my cancellation until she badgered me with questions and hard sell tactics in a desperate attempt to keep me buying their awful food.
Overall, this was a horrible experience. I will never use or recommend Nutrisystem again. We are so sorry to hear about your poor experience with the delivery of your foods, the food itself, and the representative you dealt with.
We will be taking a peek at your account and reaching out soon. Was not satisfied with the taste of most of the foods, had to throw it away and buy something else, and most of the desserts had an ok flavor, And a lot of meals with cheese. I was not happy with that. My first order included items I didn't order and one that I'm allergic to its ingredients.
I was told by one person the items were probably substitutions and when ready they would be replaced. When I called the customer service lady was very rude, basically stated I was lying and wouldn't allow me to speak to a supervisor.
I'm very disappointed with the service I receive so I will take my business to a place that has better customer service. Went thru a few months of products. Following it closely and exercised Sent email to customer support and I was told to think of it as not wasted but I received nutritional food with fiber Now I know why it only got one star. Weight loss system worksstale product and no one to answer to except counselors with no control. I emailed three correspondences to FIVE different departments only to receive a notice that they don't reply to emails because they were too busy.
I also included to them pictures of the moldy carrot cake, along with the packaging that states the date is still okay. The oatmeal is so stale it sticks to the side of the package and had to pour hot water in the bag to get the product out.
Chocolate covered pretzels are stale. We did call and the rep was very nice and stated that she couldn't do anything except replace our stale food. How many packages were bad?
I honestly didn't count how many items I threw awayat their prices ANY wasted product is too many! Doesn't anyone there want to see a photo of the stale food? Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program. Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received. We will be reviewing your account and reaching out soon.
I am not sure why in today's time of electronics that it takes so long to get the information.