Complaints Regarding The Nutrisystem Diet

Peer analysis

Nutrisystem Inc
Beverly Van Vactor was invited to write this review by Nutrisystem. Hi Penny, Thank you for sharing your experience with us today. They give you 3 bacon crumbles on your salad. I can't explain exactly how, but they have done a fantastic job with their programs. There is no difficulty in following a Nutrisystem diet plan and sticking with it becomes very easy due to its easy terms and conditions.

Ratings & Trust

Nutrisystem Fast 5+ TV Commercial, 'Real Men'

When looking at their Consumer Affairs page you can see a dialogue that the customer service team has with any and all kinds of opinions and concerns. For any questions there is a comment listed where a representative asks the person involved to contact them directly, either via an email correspondence or via phone. Overall it appears the company is effective at handling any customer questions quickly. Support your weight loss goals by finding out more about the Nutrisystem Diet.

Overall there are many reviews online from satisfied users. On Consumer Affairs they have a total of 2, reviews currently, with many giving a satisfactory rating. Customers were often pleased with their results, and said it helped them make better food choices when they either ate out, or when they cooked food at home. Achieve sustained weight loss results by trying the Nutrisystem Diet. The strategy is fairly simple, as pre-packaged meals are offered which are lower in calories.

This makes it easy to diet without having to meal prep and count calories. This simplifies eating which is the most important part of a diet. There are many kinds of snacks, full meals, beverages, and more. This is why the highest rated diet plan of the year was found to be the Nutrisystem Diet. It can help one lose weight with ease as it takes away the need to count calories, weighing and scaling foods and keeping food logs which can take the enjoyment out of eating.

Its a very good portion control diet with large selection of food. Like with any diet if you stick with it it will work. The customer service on the other hand is not that great. It takes at least 30 mins to get someone on the phone to resolve an issue. In my case I called to find out when part of my order will be shipped and representative decided to cancel my order without letting me know but charged my CC full amount. Very unhappy with the experience. After my second delivery, I needed to cancel my Nutrisystem program with the intentions of resuming the program sometime later in the year.

I called on April 27, to cancel and spoke with a guy named Anton sp? Anton gave me a really hard time. He asked a lot of questions, and I answered them. Anton said he had to ask the questions and that I should call back when I had more time to answer his questions. I said no and that I wanted to cancel now.

He got nasty and said I wasn't listening to him. So he asked another question. He said your program is cancelled. Then the phone went silent.

There was about 2 minutes of silence. I feel like Anton was extremely unprofessional, rude, and deceptive. So Anton has made me not want to use Nutrisystem again. I've lost twenty pounds and more to go. It's an easy program to follow if you have the food.

The company needs to send your full order at once or even a day or two apart to be able to follow their program. They send frozen first and your lucky to get your packaged products 5 or 6 days later. Separate warehouses or not, each part of your order should ship around the same time. Lost ten pounds so far. I love the ease and convenience of it. I recommend going for the highest level option and getting the frozen foods. The shelf stable breakfasts and lunches are good, but the shelf stable dinners are mostly inedible, mushy pasta in pouches and pizzas resembling lunchables.

The program is costly enough, so go the extra and get the frozen stuff. Nutrisystem has helped me to lose 40 lbs, still have 40 more to lose. It is such a blessing to have the food prepared and quick to cook, especially when I am struggling with a craving or emotional eating.

More than weight loss it is teaching me about myself and how to eat for my body. I just love Nutrisystem! Follow their simple plan and you will lose weight. I lost 6 pounds in week 1. Remember to do your part This plan works if you work it. I am only on day one and wondering if I'll be able to continue on this plan.

I don't consider muffins and bars valid substitutions for a meal not to mention the taste of the aforementioned items. Marie, please check out the taste of this food.

I have been on NS for 11 months and have lost 41 lbs. Yes, that is slow, but it is working for me and my son just recently joined this month. Love most of food, especially the breakfast waffles. Very bad, read small print everywhere on each page of very confusing terms and conditions, continue to be charged even though i stopped my order.

Honestly the food is ok but I already lost 10 pounds in two weeks. There is just something great about the convenience and calorie control. I def recommend trying it. I'm having a hard time with the taste of the food but I'm going to move forward and do the best I can.

I was really excited to try this out after I ordered it. The food that I ordered actually liked. Also, they did not tell me what to eat. The first week was really difficult for me because of the portions but I though, this is what I'm supposed to eat. The taste of the food tasted okay. What really got to me is when one of my coworkers informed me that you could but their products in Walmart and Dollar Tree. That really up-set me. I wasted so much money and you could have bought this for cheaper.

Additionally, after the first week all my food started tasting the same. Even if I had a meal that consisted of just cheese, it all tasted like tomato. I made a mistake when I first received the box of food and did not look at my order list. I discovered that I ordered different things and they substituted most of those foods. I have lost two pounds in one week. I still have a 3 more weeks to go and I'm dreading it. I'm sticking to it only because I wasted so much money. I would not recommend this product to anyone.

I would rather buy Jenny Craig!! I am 5 days in and haven't lost an ounce. Am following program to the letter The 1st month it was great. I lost 11 lbs. Still walking , steps per day and eating Nutrisystem. Not pleased so far this month. Not working, Good luck. I have reached my weight loss goals! I tried the program and stayed with it for two months. I did lose weight, but I found the meals for the most part were not tasty and I was always hungry.

I would not do this program again. The food is really bad. I found very few of the items to be edible. For the cost you could easily do your own food. Which is what I didn't want to do.

I only lost 3 lbs in 2 weeks following the plan. I felt the return program was deceptive. Selections were great but out of 3 orders each had shipping issues of damaged product which they were quick to make right.

The final straw was items found to have mold in some of the items. Lost weight up to that point. Nutrisystem is one of the most recognizable names in weight loss and has rightly earned its place among the top diets. Founded in , Nutrisystem has helped millions of people lose weight on its convenient portion-controlled meals. This program takes the guesswork out of dieting and many people find it to be an easy approach to healthy weight loss. The brand is one of the first diets to earn its marks by offering a hassle-free way to lose weight with its meal delivery service.

The diet plan takes care of the majority of grocery shopping, cooking and portioning by delivering meals and snacks that are calorie-controlled and pre-prepared. All you have to do is heat and enjoy, supplementing with a few fresh grocery store items. Nutrisystem originally offered only pantry-ready foods, but in added a frozen line of meals; combined the two lines offer more than menu options.

All new Nutrisystem customers will be enrolled in this personalized program, which calculates a person's metabolic rate by taking into account a variety of factors including age, sex, weight, and level of physical activity. Prior to this program, the diet had two levels—one for men and one for women. These results were confirmed in a clinical study. In January , Nutrisystem launched Turbo10, a clinically tested program that promises up to a pound weight loss and an overall reduction of five inches from the waist, hips, thighs, chest, and arms in just the first month.

In a clinical study sponsored by Nutrisystem, those who followed Turbo10 lost 3x more weight, 3x more total body inches and 3x more body fat in the first month compared to those who followed a do-it-yourself weight loss plan. In addition to weight loss, those on Turbo 10 also significantly reduced their systolic blood pressure after the first month.

The Nutrisystem diet is personalized to meet individual health goals and consistent with national guidelines for dietary intake meeting targets for fat, sodium, sugar, cholesterol and fiber as well as national guidelines for physical activity. All the foods are portion controlled and rely on a balanced approach by offering low glycemic index eating, to control blood sugar, that is high in protein and fiber, for satiety.

There are a range of plans at varying price points that are tailored to suit different nutritional needs, with those specifically for men, women, teens, people with diabetes and vegetarians.

Plans and meals are selected and ordered from Nutrisystem's website or by phone. You'll receive 28 days worth of food that comes in pantry-ready and or frozen containers that you simply heat before eating. Some grocery purchases will need to be made for items like fresh fruits and vegetables, nuts, whole grain bread, fish, and more.

When you sign up with Nutrisystem, you'll also receive access to a Mindset Makeover behavioral guide, a week online plan to help you better understand your relationship with food. It provides steps for taking control of your eating habits. Nutrisystem customers also have online access to health information, community support, weekly newsletters, smart phone applications, and tracking tools.

Additionally, you receive complimentary, optional counseling from trained weight-loss coaches, registered dietitians and certified diabetes educators. Click here to watch the Nutrisystem Video.

Start Here for Discount Offering. I tried nutrisystem in and lost 28 pounds. It was the only diet I ever went on that actually worked,yes it is a little expensive, with the veggies and dairy but if you stick to it it works. I've been on NS, the diabetic program, for 3 months. I've lost 35 pounds and my blood sugar has come WAY down from mid 's to low 's. And I don't find the food unpalatable at all. You can customize your order, so anything I don't like I just don't order again, and anything I like I order more off on the next shipment.

Customer service has been excellent, and there is a huge member support that is extremely helpful. Plus, I AM learning how to eat properly to keep the weight off when I reach goal. It is easy to follow as well, but the food is horrible!!!

There are only a few things that are tolerable, and even if you customize your order you will get extremely tired of eating those same things over and over.

It seems like a way that I could cut back on calories but still get the nutrition that I needed because it had all the vitamins and minerals. My experience going through the diet started off well and I was surprised by how good a lot of the meals tasted. But then as the diet progressed, it got really monotonous eating the same things over and over. I didn't experience any more weight loss with this program than I would if I just changed my diet. I think the results are overstated in a lot of the publicity and that was the biggest drawback for me.

I really like that it was convenient, but it wasn't quite what I expected. The only interaction I had with the team was when I called to stop my subscription, and they were very helpful. I want to work through a program where I don't have to make decisions and just have to follow it and the food that's sent.

I'm always on the road so I also like that it was just things I can throw in my bag or in my suitcase when I fly. It's really hard for me to work on losing weight when I'm always on the road and I might have to book a flight and go somewhere the next morning. I'm just kind of never prepared with meals. And probably the toughest part is the social events during travel. People want to do lunch together and things like that and it's tough trying to figure out how to handle things in those cases.

So I don't follow the program purely. I'm trying to work with people in network so I would go ahead and have lunch with them and I'll try to do something healthy. And the fact that I'm doing Medifast the rest of the time makes me motivated too when I am doing that meal on my own, to make it be a healthy choice, I'm not undoing the work that I've been doing and then kind of get back on it.

I called customer service once to cancel or pause my order because when I started ordering things I didn't actually start the diet till later so I actually had a stockpile of three boxes. They're very helpful and one thing I really appreciated is that there was no push back. Nobody gave me a hard time and tried to sell me something else.

In my life weight will always be a struggle and I kind of accept that I'm going to have periods where I do well and periods where I need to get back on the wagon and I do like doing structured programs like this occasionally. And so having an experience like that makes me more open to doing it again. If I know that I can do it and I can shut it off whenever I want and nobody's going to give me a hard time.

I was trying to get my dad to do it too and he's in a different state. We could both do it at the same time. It's not a difficult program to follow. I was a Medifast user before and I was a returning customer. I had them due to medical reasons. It was recommended by my doctor. The first time I used them the diet was easy and fast.

For a while I felt very good using it then I had a medical procedure and I have to stop. I was also traveling out of the city for a long time and when I came back my next order was due and my previous order wasn't even opened. But I plan to come back at some point. It has definitely been a positive experience. If it wasn't, I won't come back.

Medifast was suggested by our primary physician. It seemed like an easy way to lose weight. The difficult part for me with every diet is to figure out what I can eat. With Medifast, that decision was easy to make and that's why we chose it. I order online and everything arrives on time.

The diet is reasonable. When I first tried it nine years ago, it worked very well. I lost 50 pounds and my husband lost So, it was very good. But lately, I was out of control. We lost a lot of weight after this and then we gained again two years after that. We tried several times and without so much success. If you try to do it just hoping that eating the meal will help, it's not working.

It needs dedication very much. I wanted to lose weight quickly and I wanted it to be easy. I wanted it to be simple which it was. I was hungry at first but I've been feeling better for a long time.

The plan was perfect for what I wanted. Medifast was convenient and I finally lost some weight. Then I experienced an increase in energy and I felt full throughout the day and more positive. The Medifast representatives have all been helpful but the website ordering was a pain. So, in some cases, I called in and placed my order over the phone, which was a lot easier and more convenient.

In ordering, I had two options — to do the automatic renewal program where they automatically send you another order every month, which was more convenient, or to place your order every month manually either on the website or by calling in.

Medifast gives discounts to people who do the monthly automatic renewal, but not to those who choose not to have it. The program works well but the products are overpriced. They could do more in offering customer loyalty discounts to people who have been using Medifast for years now.

When I first started doing Medifast years ago, it helped me achieve my weight loss goals. It's good when you use it but you really have to do what it says - five meals a day and eat your one lean and two greens. However, I have children now so I'm eating behind them or eating what they want which is not always the healthiest. I had a friend who used Medifast and I went with it because I wanted to lose weight. It was also easy. I lost a lot of weight about 35 lbs a couple of years ago and it was good.

The thing about Medifast is it is a low-calorie diet but you get your vitamins and nutrients. However, it is like little supplements and a little cardboard-y. I could do a Keto diet and get the same thing going on. I could also do arugula salad with goat cheese and be fine with it and still do the same calorie content. Also, the website is very difficult for people to use. The website is also not intuitive. It could be more informative so that customers can do their things on their own.

The website needs to be more friendly and automated. Medifast also needs to have better promotions. I saw how Medifast worked for my ex-husband so I decided to use it too.

I lost ten pounds in under two months. That's not horrible, but it's not what I was hoping for. But, I feel satisfied with the meals. I follow directions on some of them, and it's inconsistent on how it cooks. I've learned to adjust directions on some of the things, like the amount of water.

Medifast sounded like a good product to help jumpstart a little bit of a diet and exercise program so I used it. I've known them through word of mouth. It's a bit expensive but not really if you think about it as meal replacement. It helped me start with diet and exercise for a period of time and I lost 8 pounds. The hardest part about it is the mental thing that you have to do to realize you're just eating bars. The first two days were hard, then after three days, it's bizarre. You're just not hungry.

However, it's very hard to transition away from it. It's not a really good transition path and you obviously can't stay on it forever. It is very effective for a short term weight loss, but there's no long term strategy there. I recommend it with caveats. It's helpful to know what are you using it for and is it going to meet your needs.

I recommend it depending on what you're trying to do and what your goals are. I purchased Medifast several years ago and my weight came off quick. It helps me achieve weight loss goals. I had more energy as I wasn't so full all the time. It was satisfying and it helped me to curb my hunger. I liked the bars but I didn't like the mashed potatoes. It just had a weird taste and the consistency was kind of tasty. However, I have a lot of weight to lose, and I'd have to be on it for a long time.

It worked but I just can't afford to keep doing it. I was trying to lose weight so I used Medifast. I order online which is convenient in choosing what I want and I find the shipping cost too high so I try to avoid it. I've tried different things but the food becomes too boring after a while and I don't feel like having it anymore. They use the bars and there are some meals that I thought tasted horrible.

Also, there isn't enough variety and it's hard to keep eating that food. But it makes me feel full for a while and I lost some weight in the couple of weeks that I've tried it. Overall, my experience is good.

When I was on it years ago, I had to get it from the doctor. I lost 60 pounds then I kept it off for 15 years. I gained some weight back so I figured I would go back on it. I do the treadmill every day, so that helped make it come off faster. I love the food. It's the easiest diet ever because I'm not hungry. I do the 5 then I have a lean and green. When I was on it before with the doctor, I was only having five shakes a day. I survived, so I figured skipping the lean and green once a week is not going to hurt me.

The first week, I felt very tired and I had no energy, but after that, I'm fine. It was my body adjusting to the low calorie. It's an awesome experience. My sons and my husband had done it, too, but my niece and I are ones who did the best on it. My sons stopped because they got very constipated on Medifast.

I had a health coach, Helen, and unfortunately she gained back most of what she lost. But we've lost weight and we're happy. In fact, I lost 40 pounds. I did Medifast because I wanted to make sure my sugar level is down and Medifast helped me. I never had to go on medicine so I was good with that.

It took a little while to get used to the diet but I got to the point where the bars were okay. They had a very Vitamin E taste. I was eating the peanut butter once and my niece ate the mint and the chocolate crunch.

We would take the brownies and the pancakes and make muffins out of it. Medifast has to make their stuff a little more palatable. I like the Atkins Bars and I have one of those for breakfast. Those are really good. They have more calories but less sugar than Medifast.

My husband had also tried WonderSlim and the food is much better. The bars are much better than everything but they have more calories. Also, Medifast has the amount of calories for men the same as the amount for women. I told my sons and my husband and they eat extra protein or have extra bars.

But I don't do Medifast now. I just make sure that I eat protein and vegetables and stay away from all carbs.

I even tried doing Medifast again which took about two weeks and I lost a pound. I followed it and did the treadmill everyday. At this point, I have to do take off the last lbs on my own. I've tried so many diets and didn't stick with them or they weren't for me, so I tried Medifast. They were delicious and made me feel full. I didn't feel like snacking all the time, but I have to follow it very strictly. I have to stick with it and not waiver. I lost 35 pounds the first time I took it, and it was awesome.

I met my goal and I felt better in general because I was exercising more. Their reps were very helpful and friendly. If I had any questions about anything, somebody was always there to help me. I didn't have to wait 15 minutes on that number and I was very pleased. A lot of people may not be able to do it because it's pricey, but my experience with them was great.

My wife's coworker lost a tremendous amount of weight. My wife couldn't help but notice and asked how they did it, and the answer was Medifast. I've finished using it, and my wife is continuing to use it in a maintenance kind of a format. When we first went on the program we each lost 70 pounds. It was truly transformative. It takes discipline but it works.

Our experience was pretty good although, in the ensuing years, I've gained another 20 pounds back. But I can carry that. The first weekend made our head spin a little because of switching from a glucose diet to a ketone. But once I was over the initial wham bam and I saw that I've lost five pounds in the first week, I felt I could do it.

In the following months, we called food just in time. When we started to feel hungry, it was time for another Medifast. But we were surprised that we did not feel hungry and that was a key. At no time did I feel hungry. The Medifast plan called for Medifast meals or snacks right up to dinner time.

And it prescribes an amount of a protein, like seven ounces of chicken and two servings of vegetable on the plan. But we found that was too much so we split it. We'd have ourselves a piece on lunch. We'd have maybe three ounces of chicken and 1 service of vegetable and the Medifast meal at lunch. Then at dinner, we would have the other half of the chicken and another vegetable or two and it worked out.

Food just in time. Medifast took us off of our regular pasta and bread diet. We learned how to eat because it's nice. We still go up and down the grocery store aisles saying "That's poison, that's poison, that's poison" for all the processed foods. That helps maintain going down the road. Also, my blood pressure came down, and I was approaching diabetic and that reversed.

The surge of energy was also a huge benefit. We go to the dog food store, I have a pound bag of dog food, and then pick up another bag. I would recommend Medifast to anyone and encourage them to commit to do it for at least two or three months.

I went on Medifast for a couple of years and I lost 40 pounds in a month. I was happy with that but I've recently put it back on. I have to send it back, and it's going to cost me to send it back. I haven't been happy with them. I think it does its job when you do it, but I'm having a hard time getting back on it.

It's been two years and I forgot. They said, in the next order, I could order what I want, but I've ordered a couple of times before and they wouldn't let me. They said it was a first-time order.

I like the chili better than anything. It's not things that I like. The bars are good. I'm just not on that.

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