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Represents Asia Pacific and emerging markets. My husband and I would never want my daughter to struggle and feel less than because of her weight, like I did. Someone needs to contact me asap from corporate. Service companies of the United Kingdom Public opinion research companies Companies established in Marketing research companies of the United Kingdom establishments in the United Kingdom Opinion polling in the United Kingdom. Is the company getting a bum rap?
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Hot new releases Previous page. The Ultimate Freestyle Program The Ultimate Weight Loss Weight Watchers Freestyle Cookbook Weight Watchers Freestyle Weight Watchers Freestyle Crock Pot Freestyle Instant Pot Cookbook The Ultimate Weight Watchers El Keto Recetario Paso a Paso Eat Right, Not Less: Weight Watcher Works Wonders. Paleo Diet Recipes for Diabetics. Top rated Previous page. Cook Smart and Watch Your Weight: Clean Eating Cookbook for Dummies: The Beginner Guide To Recipes and Meditations for Freestyle Weight Loss Cookbook: What You Should Know.
Eat What You Love: More than Incredible Eat More of What You Love: Freestyle Crock Pot Cookbook: Best Recipes for Rapid Weight Weight Watchers' Program Original Cookbook. The Clean Eating Cookbook: Weight Watchers Momentum Cookbook. Fat Burner WW Freestyle This press release includes "forward-looking statements," within the meaning of Section 27A of the Securities Act of , as amended, and Section 21E of the Securities Exchange Act of , as amended, including, in particular, projected future performance and any statements about the Company's plans, strategies and prospects.
The Company generally uses the words "may," "will," "could," "expect," "anticipate," "believe," "estimate," "plan," "intend," "aim," and similar expressions contained herein to identify forward-looking statements. The Company bases these forward-looking statements on its current views with respect to future events and financial performance.
Actual results could differ materially from those projected in the forward-looking statements. These forward-looking statements are subject to risks, uncertainties and assumptions, including, among other things: You should not put undue reliance on any forward-looking statements.
You should understand that many important factors, including those discussed herein, could cause the Company's results to differ materially from those expressed or suggested in any forward-looking statement. Except as required by law, the Company does not undertake any obligation to update or revise these forward-looking statements to reflect new information or events or circumstances that occur after the date of this press release or to reflect the occurrence of unanticipated events or otherwise.
By the end of , Weight Watchers aims to: The girls at my local meeting place got it loaded and working finally. I was on a 3 month program back then and the app worked just fine.
Then last night when I went to track a snack around 8 p. I worked with it and worked with it last night, asked a fellow WW friend and never got in. I had to spell everything, and she still got it wrong. I asked for someone who spoke and understood better English or her supervisor and she insisted that I deal with her. After 10 minutes of frustration, I practically pleaded with her to put someone else on the line. I would like some statistics on the success of members to achieve goal weight with the new Smartpoints program.
I am a lifetime member. I have approximately 30 pounds to go to re-reach my goal. I have lost almost 70 pounds, almost 50 since September. I joined to lose weight knowing from past success, that Weight Watchers worked. They can not answer the daily calories this new program is built around, the statistics of success among members, or a simple question like what bread is factored into the points for a sub at Subway.
I will wait in great anticipation for an answer to my questions: What is the average caloric intake for someone assigned 30 daily points? And finally, what bread is used to calculate the sub sandwich points at Subway in etools? I have never been so frustrated with a company and their customer service as I am with Weight Watchers. I have been a Weight Watchers for a number of years and technical issues of the last year are deplorable!
Most recently I have been trying for the last year to get the weight recorded at the meeting to automatically update the weight watcher tools. The Help Desk which is in the Philippines is useless they tell you to go to the meetings and get it fixed there, the you go to the meeting and they tell you to call the helpdesk.
It is the worst run company I have interacted with. There are tons of apps out there and programs just as good is Weight Watchers I am seriously thinking about canceling my membership membership with I have had for years. I am so frustrated with Weight Watchers.
I paid for 3 months. After 2 weeks, I had so much stress, I realized I could not continue. I asked if I could talk to someone from the United States, they said they could not transfer me, I would have to keep calling back to see if someone would pick up from the United States, however, I keep getting the Phillipines. When I did not get the refund after weeks, I checked the confirmation email and it was gone!! GONE from my server! I then called twice, was on hold for an hour or more.
They also could not find my account, apparently they found an old account. Finally I gave them the number and they found me. While I was waiting on the phone for the girl to give me a refund after I had to get very aggressive , I cancelled my subscription online. This was after one and a half hours. I used to have no problem with them, now its horrible and I am going to go on FB and let others know.
With the prolific child obesity in America, this service could prove to be invaluable to children and their families. Weight Watchers could partner with Michelle Obama and her Move initiative as well as partner with schools across the nation for programming and healthy food options. Would not this be a totally new market for WTW — a financial incentive?
But, above and beyond this, imagine the good a company like WTW could do for this population that would pay dividends on a national scale. Mr Taylor great minds must think alike!
My husband and I have been going over this idea for months now. I think its a great idea. I love the fact you included all the obesity facts with children but one step further…prevention! I attended my first WW meeting was I was 10 with my mother. I have always struggled with my weight. I just had to use the adult program and here the adult solutions and problems. I was always embarrassed about being on the program. I had no where to belong and embrace what i was learning or even how to apply to it to my 10 year old life.
None of my childhood issues were addressed. I say prevention because my husband and I a couple of years ago had really great success with WW. My husband who has never had an issue with weight or ever had to diet was blown away with the health of WW.
We have a 14 year old daughter who my husband has always stressed good eating and exercise with. She is a competitive gymnast who competed for 9 years and recently retired to try new things. My husband and I would never want my daughter to struggle and feel less than because of her weight, like I did.
He and my daughter would see my pain with my weight and it kept me from living life. My daughter does not have a weight issue but lacks a solid foundation of food and the science behind it. I mean I cook and provide a well balanced meal for her but she eats junk at school with no real knowledge of the cost of those chips etc. Sometimes she will come home and say I ate nothing today but a soda and bag of chips not realizing the calories or amount of sugar she consumed.
My husband and I are going back to WW and want to take our 14 yr old daughter but have to approach it with caution. The last thing we want is that people would think we want our slender 14 yr old daughter to lose weight. What we want is for her to learn nutrition! What we want is for her to see how her food choices affect her health. We are going early to the first meeting and talk to the leader and she what she thinks?
They may not even allow her to be part of the program. We are going to try and get our family on a healthy start this New Year including our daughter. Someone told me you are not allowed ever to call someone back. Now your website will NOT permit me to call.
Now you have taken my November money and sent me a card. Call me so I can find out what to do now. I have been trying to get you to stop sending me your spam for six months.
I have the dates, the times, the representatives and supervisors I spoke to, and various emails to individuals within the company which I will also report as evidence of your total and deliberate neglect of my efforts.
I have spent hours on the phone with people that I could barely understand, being put on hold while the rep. I was asked if a supervisor could call me back but no one did.
Last person apologized profusely was supposedly a supervisor , promised that she had taken care of my problem — two weeks later and I have more spams. Terrible company — letters to the editor are also forthcoming. I have spent over an hour today trying to talk to someone who speaks English to find out why the list of Restaurants and their menus have been deleted from the website for my PC.
I was finally transferred to Iris in Louisiana who heard my complaint, verified that it was true and submitted my request to reinstate that information. Why on earth would that information be deleted when we are repeatedly told we need to plan ahead when going out so that we stay on plan. I am seriously considering leaving Weight Watchers if this situation is not rectified.
That is one of the reasons I joined. Also, the fact that the first 3 people I spoke with today were non-English speaking was very frustrating and unhelpful. How does it help to have someone who does not speak English trying or not to help an English speaking person. What a waste of my time and hers. After promising that I would not be disconnected again she finally received permission to transfer me to a supervisor in the U. I canceled WW within 6 days after joining.
I was instructed to complete a form and mail it to the corporate office, which I did. I honestly fail to see why this could not be handled online. When I first joined, I provided my WW leader with 3 checks. The first check was cashed approximately one week after I canceled my membership.
I called WW today and was informed that they could not assist me because the corporate office in New York handles all cancelations. The WW customer rep I spoke to could not provide me with any updates on my refund, but did warn me that the 2nd check will most likely be cashed next week. I was told the only way to contact the corporate office is to write a letter. Can you believe this???? This is a racquet!!! Has anybody else had problems with product exchange from pro to smart points.
I have been trying to exchange my scales in meetings since January — the leaders kept saying that they had not had no stock. I spoke to a supervisor today for half an hour. I send email after email to take my name off your mailing list and each time I am told it will take three weeks but three weeks pass and I still get emails.
Since I have requested many, many times to stop sending them I call them spam. I find your IT department way behind the times. I was told the last time I joined that your IT department was finally coming into the 21st century. There are free apps that do the point thing and they are so much better than yours.
Not with your company. They just keep on coming no matter how many times I ask that they stop. Other people I have talked to about this hate your website. I just looked up your reviews and I guess a lot of people are not happy with your company. Do you even know what is going on in the company that you are president and CEO of? Do you even care? I was shocked to see the pages and pages of complaints regarding the business operations of WW International.
I mistakenly thought my nightmare experience was unique! And because WW is the epitome of incompetence, you will never see a refund. Kiss that money goodbye and recognize that your new battle will be to have your membership successfully cancelled.
There are numerous situations of WW continuing to charge after a cancellation. Can you imagine a company staying in business with the rudest, most arrogant, most ignorant support staff in the world? How do they get away with it? Well, not until Oprah! At the meeting today….
Can we just go and be healthy without being dragged through this muddy mess of the politicalworld! My girlfriends and I used to attend WW faithfully. I have been a Lifetime member since and always enjoyed attending meetings and getting tips from fellow members or just listening to a leader give some advice that could maybe help me avoid that greasy, cheese stuffed pizza slice. I cancelled my monthly pass 3 times in that last year. I kept re-joining thinking it was the leader or the group, but it turned out it was your new philosophy on getting members involved in the weekly meetings, whether they wanted to be or not.
You are losing members. I joined Weight Watchers to lose weight. I did not join to make friends or be a public speaker. You are asked to stand up and offer your findings to the group. No more can you just sit quietly in the back and be a wallflower by choice. Most of us want to be wallflowers, by the way. We are mortified to be battling extra pounds and and would prefer to be invisible.
When I was a kid in school, I dreaded being asked by the teacher to pair off with someone in the class or join a group for some assignment. I used to attend meetings in Los Angeles. Her meetings were standing room only.
She was a rebel and we loved her for it. I have been to 3 different meetings with 3 different leaders in 3 different cities and they are all following the same damn script. These meetings are very small. Like 3 people small. There is a reason they are not well attended.
My old friends have all left Weight Watchers. I would love to re-join. I still need to lose that 20 pounds that crept back on me over that last 10 years, but I will have to lose it using another weight loss program. BTW, has anyone screened these leaders for personalities?
I went to one meeting where the leader said that water was a good snack. I am a former TV producer and now I train people to be good on camera.
Thank you for reading my email. I cancelled after they introduced the new plan and they continued to bill me. I had to call my CC company and file it as fraudulent to get it removed. NOW there are 2 charges for WW magazine. No one has a clue. I can never get a straight answer to any question I ask. If u ask 3 people u get 3 different answers with sarcasm attached. I was told that only corporate can help you ….
This is unfair, because she informed WW prior to the exploration date of her card. Weight watcher is penalizing her and probably others just to raise their fees even if WW are wrong. Exact same problem and now I called for over a month and no one can help me cancel.
I would like to make a complaint about the Arizona Weight Watchers Franchise. I have been a member of weight watchers for 15 years.
She would call me out in front of the whole group in the meeting for choosing a Vegan lifestyle because her husband is a butcher. She is not knowledgeable about the most current information regarding healthy nutrition and healthy lifestyles.
Every meeting she would get up in front of the group and tell us about herself and her weight loss struggles. It was as if she used the meeting as a catharsis for herself. She would just talk endlessly about herself. No one else got a chance to speak because she would just stand up there and talk about herself for 30 minutes. Colleen Kerridan has contacted Weight Watchers and informed us that these complaints were made by someone using her name. The customer reps have difficulty understanding the English language.
I asked and confirmed 3 times about the on-line plan being an ongoing 3 month plan. I was reassured that this was the case similar too the monthly pass. Okay so today I am in chat room with another rep so i can submit my my rebate for for having lost 10 pounds and I am told my reference number is not available on-line and I notice that I am now going on a monthly plan because after the first 3 months that is how it works!!!
I feel like bait and switch. That is a scam. Oprah better get into corporate. The plan is working which is the only reason why I am trying to work through these issues. I will never ever recommend this program to anyone.
I too am extremely frustrated with the whole WW Thing.. I am now trying to speak to someone in the corporate office; I have called 5 times and each time they automated voice tells me to hold and someone will be right with me Each time I hold for 10 to 20 minutes while it just keeps ringing and then I am disconnected.
I want my money back and I want it NOW. He talked to me like I was stupid, I had a horrible experience with WW customer service. I eventually got a hold of a supervisor who actually could speak and understand English, she was professional and handled the situation to my satisfaction.
Each time I see that commercial, it makes me laugh. You really got it wrong when you chose her as a spokesperson. Why would anyone choose WW just because you have Oprah gloat that she can eat bread? How many diet plans has she used? Who can relate to her? With your New spokesperson, Oprah telling the world how she Loves Bread and having it everyday.
Well guess what, No WW bread. Really do you need a billionaire promoting WW, making even more money by buying stock. She can afford a trainer and chef. How about an average person???? Put the Bread back where we average people can buy it. I was treated so rudely, requested a supervisor and was left on hold for almost an hour. I have had numerous problems with their app and also being on hold for over 45 mins to either be disconnected or to be rudely spoken too. Here is the number for the corporate office and their fax and their fax is the chief financial officer is Nicholasville P.
I ewould to get information regarding establishing operations of weight watchers in Nairobi Kenia. I admire many, many things about Oprah Winfrey, but I joined Weight Watchers to be part of a community of peers. Can Weight Watchers just be Weight Watchers? Watching the queen of arrogance sitting on her throne talking down to those below her is repulsive.
I am writing to express my dissatisfaction with Weight Watchers and your new program.